Disclaimer
Please check the type of mobile before confirming the order, knowing that the store is not responsible for choosing the wrong type of mobile
Duration of the request
- The processing time of the request is from 10-14 working days (excluding Friday and Saturday)
- Immediate products within 3-5 working days
Delivery and shipping
- Inside Saudi Arabia, " Aramex at 30 riyals, SMSA at 28 riyals, or DHL (depending on the weight of the shipment)"
- Outside Saudi Arabia via DHL , depending on the country and the weight of the shipment
Exchange and return
- There is no exchange or refund for the product unless there is a manufacturing defect in the product
- In the event that there is a defect in the product or an error in the order, it will be replaced or returned within three days of receiving the order.
- To return the product, it is required that the product be in a sound condition, and that the consumer has not used the product or obtained its benefit, and the store has the right to inspect the product before returning it to ensure its safety
- The customer is not entitled to return the product if a defect appears in the product due to consumer mishandling
Customer service
- Your inquiries will be answered from Saturday to Thursday from 4 pm to 10 pm "Friday off"
privacy policy
- The store's intellectual property rights are fully owned by the store, whether they were owned by them before or after the establishment of this electronic platform.
- The consumer respects the intellectual property rights of the store, which includes the name of the store itself, and the words, logos, images, designs and other symbols of the store or offered to it, as every right that follows in the name of the store is the full intellectual property rights of the store.
